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RETURNS & REFUNDS

 

 

Refund eligibility.

We offer refunds for the following reasons;

- defective or damaged products.

- incorrect product delivered.

We do not offer refunds for change of mind or personal preference, or where improper care has lead to damage to the item.

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To initiate a refund, please contact us at chimerataxidermyau@gmail.com within 14 days of receiving the product.

SHIPPING POLICY

 

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you via email if there will be a significant delay with your order.

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For pre-orders, please allow 21-28 days for delivery. Times can vary depending on the item you have pre-ordered.

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